With the enterprise content management (ECM) market forecasted to grow from $4.4 billion in 2012 to over $9 billion by 2017, according to The Radicati Group, Inc., it stands to reason that a number of Microsoft Dynamics ERP and CRM users will be joining the ECM "evolution" within the next four years. In their current iterations, ECM solutions provide the technology necessary to capture, manage, access, store, search, and deliver content related to business processes and workflows.
With ECM, information can be collected from a variety of corporate content sources and formats including email, text documents, images, videos, audio files, websites, paper documents, and more. The question is, how does a Dynamics user go a...