(Editor's note: Guus Krabbenborg's tenth annual Business Report from WPC is available now! You can view the 2013 table of contents for the WPC 2013 Business Report and download the 2012 report here. This article is adapted from the 2013 report.)
The IT industry has been busy for some time now with the transition from the traditional on-premise model to the cloud delivery model. In the cloud, the customer is no longer the owner of the hardware, the infrastructure and/or the user rights to his licenses. Instead, the customer becomes a buyer of a service that gets settled on a subscription basis. In this new setting, the fi...