we are in middle of implementation for NAV 2009 R2 and we are having a weird issue. The Warehouse uses receives the stock against the PO and the Accounts user is just posting the Purchase Invoice for the Received quantity. Both are happening at different time intervals. Now when we look at the Value entry for these Purchase Invoices, the Cost Amount (Actual) and Cost per unit is updated as zero.
The Inventory setup is Automatic cost posting as ON. Automatic cost adjustment as Never, Average cost Calc type -Item, Average cost period - Day. This happened when the Automatic cost adjustment was set as Never. Then we changed to Always and then run the ACIE and Post Cost to GL. Still it is showing as zero. Due to this the COGS for the related sales entries are appearing as zero which is causing a big issue at the client place?
Questions are
1) Why this was updated as zero and how to resolve it?
2) How to put this to an end so that it does not appear again
Thanks in advance