Sometimes change feels good right away, other times it's the start of a journey toward what everyone hopes will bring good things soon.
The latter appeared to be closer to the case when Microsoft took its first steps in overhauling PartnerSource and CustomerSource, the company's primary online resources for Dynamics ERP and CRM partners and customers.
Adjusting to change
While the need for an upgrade is seen as long overdue by most, users seem to have been caught off guard. They weren't exactly sure the changes they saw were going to be a good thing.
One user asked, "Are we really making a move forward...