In this data-driven age, it's no secret that our businesses are dependent on systems to be productive. We feel paralyzed when we don't have access to them, yet keeping up with the risks associated with system failure is certainly a challenge. We are forced to ask: just how important are our mission-critical applications? How will it affect me or my business if they go down? And what is the dollar amount associated with that outage?
Let's Do the Math
I recently had this conversation with a law firm. The customer explained that they have simple business processes and don't need a lot of complicated technology - that they merely create and process documents. I inquired what their hourly rate is for attorneys, to which they proudly replied $500 per ho...