A 99.95% Window Azure Service Level Agreement is only achievable with two nodes for each install
Fixed line telecom operators have been incorporating service level agreements in their contracts for decades, but now it is common for hosting companies and internet providers to use them as well. It may come as no surprise that Microsoft published a Windows Azure service level agreement, but what is surprising is the lack of understanding about the Azure SLA within the partner community. With that in mind here are some important facts.
For each of its services - Cloud services, Virtual Machines, Virtual Networks and Microsoft SQL Azure -Microsoft published a unique SLA. The Windows Azure service level agreement guarantees that when you deploy two or more role instances in different fault and upgrade domains, Microsoft will guarantee at least a 99.95% uptime. This means your Dynamics ERP will have to be installed twice (in two separate Azure nodes or containers) in order for the uptime guarantee to be applicable. This requirement is largely unknown to partners and customers and it could essentially double your monthly Azure costs.
Visit RoseASP.com to find out more about:
- Why you need two separate instances
- What happens if Microsoft doesn’t meet its SLA
- Specific Instances where Windows Azure is not a good fit
RoseASP offers solutions on both Windows Azure and our own RoseASP private cloud and we are happy to work with our customers to meet their specific hosting needs.
RoseASP’s SLA agreement comes with its own 99.5% uptime guarantee and a monthly credit if we do not meet our agreements. There are no requirements to notify us just to get credit that is due to you. RoseASP monitors its agreements closely and will notify both the customer and the partner if a SLA is not met during a specific month. For more information on RoseASP SLA visit us at http://roseasp.com/dynamics-cloud-security/.
by RoseASP