Sales teams face a unique challenge today. They are required to perform a variety of tasks out in the field, while still remaining productive. Leaving sales reps to perform their tasks through the use of manual efforts leaves them open to data entry errors and the risks of lost time and productivity. In addition, the tasks that need to be completed today are complex, especially when there is more than one back-end system that needs to be updated with all the pertinent information to ensure maximum accuracy company-wide. Microsoft Dynamics ERP users need to provide customers with accurate inventory information and delivery times, especially when their field teams are on site with their customers.
Beyond errors, wasted time and reduced productivity, companies fac...