Hello Tim,
Please can you obtain a copy of the ZetadocsCaptureAddin.log. Follow these steps:
- Enable DEBUG logging (In Documents Factbox click on ? icon, 'About Zetadocs' and select 'Debug' level of logging.
- Drag & drop a file
- Obtain copy of ZetadocsCaptureAddin.log file located in users temp folder (in Zetadocs folder).
Please send a copy of the log file to support@equisys.com
Thanks
Jonathan Wong