A recent Microsoft survey of workers in 32 countries reveals that workers have a voracious appetite for social tools and are willing to go the extra mile - even if it means breaking the rules - to use the technology at work. The research shows that nearly half of employees report that social tools at work help increase their productivity, but more than 30 percent of companies underestimate the value of these tools and often restrict their use.
The survey, conducted for Microsoft Corp. by research firm Ipsos among 9,908 information workers, also found that 39 percent of employees feel there isn't enough collaboration in their workplaces, and 40 percent believe social tools h...