hi,
NAV previously had a unique version for North America Central and South America (named NA Release); 3 company with different sample data but with the same objects structure.
Microsoft Dynamics NAV 2013 R2 - NA - North American version (U.S., Canada and Mexico
Full NAV 2013 R2 NA (CA-MX-US)
download from
dynamicsuser.net/.../365674.aspx (based on RTM - ready to manufacturing Build, no-rollups)
Now you can download and use directly only Canada, the U.S. and Mexico releases; new downloads are updated to Rollup 6, not RTM.
mbs.microsoft.com/.../MSDNAV2013R2DownloadPage
CA-Canada
MX-Mexico
US-United States
...
i think that you are using U.S. release instead of CA release or your client is U.S. release based but uses a database for Canada localization; actually i dont'k know if Canadian release is different form United Sates release; yo need to ask to your partner.